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Confirm they're insured, ask what equipment they own (owned iron usually means better availability and pricing than rented), and make sure utility locates are part of their process — reputable operators never dig before lines are marked. Local experience with your soil and drainage patterns is worth a lot.
Scope (dig dimensions or grading plan), what happens to spoils (haul-off vs. spread on site), rock or wet-soil contingencies, and whether compaction and final grade are included. Site-prep jobs should state who provides the fill and base material.
Many do — regrading, French drains, culverts, and swales are standard dirt work. If water sits against your foundation or a driveway washes out, an excavation contractor is usually the right first call, sometimes alongside a landscaper for the finish work.
The contractor should call 811 (or your state's locate service) before any dig — it's free and usually required by law. Ask directly how they handle locates and private lines (irrigation, septic, buried power to outbuildings), which public locates don't cover.
