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For kitchens and baths, portfolio depth in your project type matters more than general building experience. Verify license and insurance, visit or call a past client if you can, and compare bids on identical scope — allowances for fixtures and finishes are where bids hide their differences.
Moving plumbing or walls, structural changes, and finish selections — in that order of surprise. Keeping fixtures in place and choosing finishes before signing keeps budgets honest. Insist on written allowances so 'builder-grade' assumptions don't collide with your expectations mid-project.
Expect weeks without the room: demolition, rough-in inspections, then finishes — with dust control and a temporary setup (a makeshift kitchen, an alternate bath) worth planning up front. A realistic schedule with milestone dates beats an optimistic one that slips silently.
Anything touching structure, electrical circuits, plumbing lines, or gas does — cosmetic swaps don't. Permits protect resale (unpermitted work surfaces during sales) and put an inspector's eyes on the hidden work. The contractor should pull them as part of the job.
